What the FAQ Covers and Why We Built It
We put this FAQ together because the same practical questions come up again and again — not generic platform questions, but the specific ones: how do I add funds through Nagad, why is my withdrawal pending, how do I update my account details on mobile? Each answer here reflects the actual flow on 8dj8, not a copy-paste from another site. If you
deposit via bKash, the answer tells you what happens after you send the transfer. If you contact support, the answer names the actual channel. We keep this page updated whenever the process changes, so what you read here matches what you'll see when you log in. Local payment rails — bKash, Nagad, Rocket — sit at the centre of most deposit and
withdrawal questions, so we've given those answers more depth than the rest. Start with the section that matches your situation, and if your question still isn't covered, the live chat and email channels at the bottom of the page are open.
- bKash
- Nagad
- Rocket