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How 8dj8 Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, you share personal information with 8dj8.

Data you share stays with 8dj8bKash, Nagad, Rocket wallet data protectedYou can request access or deletionContact our support team directlyApplies to all account holders
8dj8 How 8dj8 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page of the platform, including the deposit and withdrawal screens where your bKash, Nagad, or Rocket details appear. Passwords are stored in hashed form and never held in plain text. Your account session on mobile uses a time-limited token that expires after inactivity, so logging out of your device removes active access. We keep transaction and account records for the period required by applicable rules in your region — after that, data is deleted or anonymised.

SSL Encryption

Every page, including bKash and Nagad payment screens, runs over SSL. Your credentials and wallet data are encrypted in transit at all times.

Cookie Use

We use session cookies to keep you logged in on mobile and functional cookies to remember your account preferences across visits.

Data Retention

Account and transaction records are held for the period required under applicable local rules, then deleted or anonymised. You can ask us what we hold.

Request and Correction

You have the right to request a copy of your data or ask us to correct inaccuracies. Contact support with your account details to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request removal of the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or through the in-account help section. We aim to respond to data-related requests within the timeframe required under applicable rules for your region.

Live Chat Start a live chat session from inside your account to raise a data access or correction request with our support team.
Email Support Send your data request by email with your registered account details. We use those details to verify your identity before acting.
In-Account Help Go to the Help section inside your account on mobile or desktop to submit a privacy query without leaving the platform.

Privacy Policy Questions We Hear Most

These are the questions we get most often about how your personal data is handled at 8dj8. If your question is not here, reach us through live chat or the in-account help section.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to protect your account from unauthorised access.

Your bKash or Nagad details are passed only to the relevant payment processor to complete your transaction. We do not sell or share wallet data with unrelated third parties.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then provide a copy within the timeframe applicable to your region.

Yes. Submit a deletion request through the in-account help section or by emailing support. Some data may be retained for the period required under applicable local rules before it is removed.

We use session and functional cookies. Disabling them through your browser may affect how the platform works — for example, you may need to log in again on each visit from your mobile device.

Access to the platform and the data rights available to you depend on applicable local law and the eligible regions we serve. If you are unsure, contact our support team for clarification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.